Is there a minimum commitment?
It is an ongoing retainer; we scope the right level together after the operating need is reviewed.
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Services
MANAGED OPS
Operating Retainer
Keep the system running - and getting better.
An ongoing operating retainer for the systems we (or you) have built. We maintain and monitor your workflow systems or product operations, ship improvements, fixes, and releases, keep proof capture and operating docs current, and extend the system as your workflows change.
Why it matters
A system you do not maintain quietly rots. The retainer keeps it monitored, current, and improving as the business changes - without a full-time hire.
What you get
What this includes
Maintain and monitor workflow systems or product operations
Ship improvements, fixes, and releases on a steady cadence
Keep proof capture and operating docs current
Extend the system as workflows change
The system stays reliable and keeps improving - without you hiring and managing an ops team.
How the work moves
Process
- 01Monitor
We watch the running systems - reliability, proof capture, and where they need attention.
- 02Improve
Fixes, improvements, and releases ship on a steady cadence, not in fire-drill mode.
- 03Extend
As your workflows change, the system changes with them - documented, not improvised.
Common questions
Frequently asked questions
What if I only need occasional help?
Then a retainer may be overkill - a Workflow Diagnostic or a single build might fit better.
Other services
Other MDS services
DIAGNOSTICInquiry-gated
Workflow Diagnostic
View serviceWORKFLOWScoped after review
Single Workflow System
View serviceOPERATING OSScoped after review
Multi-Workflow Command Center
View servicePRODUCT VCOSScoped after review
Product Operations Setup
View serviceCUSTOM VCOSCustom scope
Company Operating System
View serviceReady to fix the workflow?