Is this the same operating layer that runs MDS products?
Yes - the same release, support, proof, and launch-gate model we use on our own products, set up around yours.
Back to Services
Services
PRODUCT VCOS
Product Operations Setup
Turn a codebase into a product that operates itself.
Product Operations wraps a software product with the operating layer it needs to run as a business: support, releases, customer feedback, proof artifacts, and launch gates. Known constraints are surfaced, not hidden, and product status syncs into the operating layer.
Why it matters
The code works, but operating it - releases, support, customer feedback, proof - is ad hoc. Product Operations makes the running of the product a system, not a scramble.
What you get
What this includes
Support, releases, feedback, and work queue control
Growth loops, upsells, proof artifacts, and launch gates
Known constraints surfaced instead of hidden
Product status synced into the operating layer
The product runs as a managed business with releases, support, and proof - not founder heroics.
How the work moves
Process
- 01Audit the product
We assess the product’s real operating state, constraints, and what is missing to run it as a business.
- 02Install the operating layer
Releases, support, backlog, proof, and launch gates around the code.
- 03Run and compound
Each release and support cycle leaves proof and state the next one builds on.
Common questions
Frequently asked questions
Do I need this if my product already ships?
Shipping is step one. Product Operations is how it gets operated, improved, and proven over time.
Other services
Other MDS services
DIAGNOSTICInquiry-gated
Workflow Diagnostic
View serviceWORKFLOWScoped after review
Single Workflow System
View serviceOPERATING OSScoped after review
Multi-Workflow Command Center
View serviceMANAGED OPSScoped monthly
Operating Retainer
View serviceCUSTOM VCOSCustom scope
Company Operating System
View serviceReady to fix the workflow?